Rescheduling a passport appointment in India is straightforward: log in to the Passport Seva portal, open your application dashboard, choose Reschedule Appointment, pick a new PSK/ POPSK slot and confirm keeping in mind you are generally limited to two reschedules within one year from the first appointment date, with specific limits for Tatkaal cases.
Who can reschedule
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Any applicant who has a confirmed appointment at a Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK) can reschedule online through the Passport Seva portal after logging in with a registered account tied to the Application Reference Number (ARN).
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Tatkaal applicants may reschedule but have tighter limits; official guidance notes that Tatkaal rescheduling is restricted and may allow only one reschedule after booking, so plan carefully before moving a Tatkaal slot.
Key reschedule rules
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The system allows cancelling or rescheduling a confirmed appointment only twice within one year from the first appointment date for that ARN; after that, booking a new online appointment for the same ARN is blocked beyond those two attempts or beyond one year from the first appointment date.
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Applicants who cannot attend should reschedule or cancel at least 15 hours before the slot; a no‑show may result in deletion of captured data and require re‑entry, though an ARN with paid fee remains valid for one year from the first appointment date.
Step‑by‑step: reschedule online
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Log in at the Passport Seva portal and go to View Saved/ Submitted Applications on the Applicant Home page.
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Click Schedule Appointment; choose Reschedule Appointment, then select your preferred PSK/ POPSK to view the next available date auto‑allotted by the system.
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Confirm Book Appointment; the new slot is booked automatically and the previous slot is cancelled for that ARN and you can print the updated Appointment/ ARN receipt.
Understanding slot allocation
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Appointment dates/ times are auto‑allotted based on real‑time capacity and release windows at each PSK; online payment is mandatory for booking and only after release time are slots visible to book.
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The portal’s availability checker notes that slots freed by cancellation or rescheduling are released back into the pool and become immediately bookable by applicants, so checking frequently can help you find an earlier date.
Fees, payment and validity
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Online payment of passport service fees via SBI MOPS (Net Banking, Visa/ Mastercard credit/ debit) is required to schedule; if payment is already completed, you can use Schedule/ Reschedule directly without paying again for the move itself.
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Online fee validity lasts one year from the first appointment date; if the application is not submitted at a PSK within that period, the fee is forfeited and refunds/ chargebacks are generally not entertained except under policy for duplicate payments.
Special note for Tatkaal
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When paying online for Tatkaal ARNs, only the Normal fee is collected online; the balance Tatkaal differential is paid in cash at PSK/ Passport Office if the Tatkaal request is accepted after verification.
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Rescheduling under Tatkaal is more restrictive, with official guidance indicating only one reschedule is allowed after booking; confirm your documents and readiness before changing Tatkaal dates.
If you missed your slot
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If you do not attend the appointment and did not reschedule in time, system guidance states your captured data may be deleted and you may need to re‑enter details to proceed, though the paid ARN remains valid within the one‑year window from first appointment date.
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Watch for any local RPO advisories; in exceptional load situations, RPOs may stagger appointments or enable manual submission options, but these are discretionary and communicated via official advisories.
Practical tips
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Be ready at region‑specific release times with your application completed through Steps 1–4 (registration, login, form fill/ upload, submission) so you can quickly book or rebook when slots open.
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Always print or save your latest Appointment/ ARN receipt after rescheduling and carry originals plus photocopies of required documents on the new date to avoid token refusal or delays.
Quick FAQs
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How many times can you reschedule? Generally two times within one year from the first appointment date for that ARN; Tatkaal may allow only one reschedule after booking.
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Can you choose any date/ time? The system auto‑allots the next available date/ time for the selected PSK quota; availability fluctuates as cancellations/ reschedules free up slots.
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Will you pay again to reschedule? No separate online fee for rescheduling; the original online payment covers the booking and remains valid for one year from the first appointment date, subject to rules above.
Official references
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The New Online Appointment Booking Process document details payment, scheduling and the exact reschedule flow, including the automatic cancellation of the previous slot upon booking a new one.
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The General Advisory consolidates rules on appointment booking, online payment, rescheduling limits, no‑show handling and Tatkaal fee handling and validity windows.
How to check availability
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Use the Check Appointment Availability function; note that slots released due to cancellations or reschedules are made available for booking by applicants as soon as they return to the pool.
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If your preferred PSK is tight, consider nearby PSKs or POPSKs where jurisdiction and category permit and monitor release windows to catch newly freed slots.
Visit https://www.passportindia.gov.in for more details.
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